01. NDIS


With over 500,000 Australians estimated to have a permanent and significant disability. The National Disability Insurance Scheme (NDIS) has been introduced progressively in Australia. Supporting every individual living with disability to connect with services in their communities, to build a life of increased choice and control.

The NDIS is a government initiative towards an all inclusive Australia, by supporting every NDIS participant to build their skills, capacity and independence over time.

03. FAQ

The National Disability of Insurance Scheme, also popularly known as the NDIS, provides support to eligible individuals living with physical, sensory, intellectual, psychosocial and cognitive disabilities. Providing Australians with complete support, whose loved one is born or has acquired a permanent and significant disability. Introduced proactively across all Australian states and territories, NDIS is not a welfare system. However, supporting individuals to build skills and live a meaningful life of independence.

A permanent disability implies a lifelong disability, while a significant disability is a type of impact on your physical and mental ability that interferes with the way you cope with life independently.

The NDIA stands for the National Disability Insurance Agency is an independent agency, established by the Australian government, responsible for implementing NDIS. Employing a team to help individuals understand NDIS and whether they are deemed to be eligible. Also, providing funding through NDIS to support participants live an independent life with required essential skills. To find out more about NDIS, and if you are eligible for NDIS support, feel free to speak with Support, Therapy at Home’s experienced team on 0451588200 or simply send us an email on info@mysth.com.au.

To be eligible for an NDIS plan, individuals are required to access the NDIS checklist provided by the NDIA (National Disability Insurance Agency). The information provided by you or your loved ones is considered to assess your application.

According to the eligibility checklist by NDIA, individuals must be:

  • An Australian citizen, resident or must be on Protected Special Category Visa
  • Be in an NDIS region
  • Be under 65 years old
  • Require reasonable and necessary supports or equipment to help you live an independent life.


For more information, please visit the NDIS eligibility on their NDIS webpage.

Every NDIS participant is provided with an individual plan that helps them meet their daily needs and achieve their life goals. Every NDIS participant is allocated funding to purchase the supports or services, they may need to build their life skills and independence.

NDIS support
NDIS support workers

Your personal and professional goals are an important aspect of your NDIS Pre - Planning. Your goals help NDIS to create a plan for you and allocate appropriate funding to your plan. A goal might be to increase your social and community participation. Or you may also require counselling support to deal with a life transitioning situation.

In order for support or service, to be considered reasonable and necessary, it must be:

  • related to the individual’s disability
  • must not include costs, that are not related to a participant’s support needs.
  • should be effective and align with participant’s goals.
  • must represent value for money
  • should also take into account, the support provided by family, carers and government agencies.

Your Support Coordinator, Early Childhood Partner, or LAC will help you understand and start your NDIS plans.

They can support you with:

  • Understanding your NDIS plan, and what supports you can pay for with your allocated NDIS funds.
  • Connecting you with the right supports and providers to help you make the best use of your NDIS funding.
  • Help you put service bookings and service agreements in place with your providers.
  • Help you connect with the community and other government services.
  • Be your point of contact for any questions, or concerns you may have, including any life changes or transitions.

The information you provide to the NDIS planner will help you build an NDIS plan to access the type and amount of support you need as a participant. You will be required to complete Planning – Booklet 2 before your planning meeting. You may also bring any medical reports or assessments to help your planner, understand your life goals and unmet needs in your current life.

You may attend your planning meeting either in person or via phone, the best possible way to ensure you communicate your current needs and goals effectively. Make sure you discuss your life goals including personal, health, social and career goals to your NDIA planner, LAC or early childhood partner.

There are three ways to manage your NDIS funding:

  • Self – Managed Funding – An individual receives funding from NDIS to self-manage their NDIS plan by paying their own invoices.
  • Plan Managed Funding – An individual works with a registered provider, also a plan manager to manage their NDIS funding. The funds allocated for plan management are excluded from the allocated funding to you.
  • NDIA Managed Funding – An individual can choose for NDIA to pay all their invoices and manage their funding.

You may either choose one of the following options or combine the two options. For instance, you may choose to manage a part of your plan and the rest have it managed by the NDIA.

In most cases, an individual’s funding may NOT roll over to your new plan. However, a participant’s plan and funding are reviewed every 12 months.

A type of capacity-building support, that helps individuals make the best use of their NDIS supports by:

  • Understanding and implementing their NDIS plan
  • Connecting you with providers, community and government services
  • Coordinating your NDIS supports to manage your life as independently as possible.

There are three forms of Support Coordination that can be included in your plan:

  • Support Connection – Building a participant’s ability to connect with kinds of informal, and community supports to make the best possible use of their plan.
  • Support Coordination – The participant works with a support coordinator to ensure a combination of supports is provided to the participant. Supporting participants to increase their social connections, community participation and live more independently as possible.
  • Specialist Support Coordination - Individuals with high care or complex needs may need support from a specialist support coordinator. Supporting the participant to manage challenging situations, while ensuring proactive service delivery.

A service provider may be an individual, organisation or business that delivers funded services. A service provider may either provide you with therapy-based services such as physiotherapy, speech therapy or a support worker providing assistance with daily activities.
If your funding is NDIA managed, then you may use NDIS registered providers. Participants who either plan manage or self-manage their plan, can also work with registered or non-registered NDIS providers.

There are three kinds of support, funded in an individual’s NDIS plans:

  • Core Support Budget
  • Capacity Building Support budget
  • Capital Supports budget

The funding allocated in your core support is to assist with your current disability needs, everyday life activities and NDIS goals. Your core budget is one of the most flexible forms of support budgets, and can be used across the following four categories:

  • Assistance with daily life activities
  • Everyday consumable including low-cost assistive technology to improve a participant’s mobility
  • Assistance with social, community and civic participation such as visiting a museum or a recreational activity.
  • Transport

The Capacity Building Support helps participants believe in their independent living skills to achieve their life goals. The funding provided can only be used to purchase approved individual supports, that are within the capacity building category. The categories include:

  • Support Coordination
  • Improved living arrangements to enhance the quality of your life.
  • CB Social, Community and Recreation support
  • Employment-related support
  • Improved health and wellbeing that includes nutrition, dietary consultation or physical activity.
  • Improved life choices such as plan manager who manages your NDIS funds and pays your provider
  • Improved daily living such as therapy to increase independence and community participation.

This form of the budget includes assistive technology, home modifications or equipment that are higher in cost and requires once-off purchase. For example, wheelchairs or vehicle modifications for more accessibility. The Capital Support budget is divided across two categories:

  • Assistive Technology
  • Home Modifications

Any individual affected by the NDIA decision can request a review of their plan. NDIS Participants can either contact NDIA or speak with NDIS on 1800 800 110.